Privacy policy

This policy covers information collected through this website. Information you give us in person at the hospital is covered by our patient records policy, which the front desk can provide on request.

What we collect

When you use the appointment form or contact us, we collect the name, mobile number, preferred date, department and any description of your problem that you choose to provide. We do not ask for detailed medical history through this website and you should not send it here.

Our appointment form passes your enquiry to our WhatsApp booking number. Once it reaches WhatsApp, the message is also subject to WhatsApp’s own privacy terms.

Why we collect it

• To book your appointment and confirm the timing with you
• To direct you to the appropriate consultant
• To respond to questions about services, timings and insurance
• To contact you if an appointment needs to be rescheduled

What we do not do

We do not sell your information. We do not share it with anyone outside the hospital except where we are required to by law, or where you have asked us to send records to another doctor or hospital. We do not use your health information for advertising.

Analytics and advertising

This website may use analytics tools and the Meta Pixel to understand how people find and use the site, and to measure the performance of our advertisements. These tools collect technical information such as the pages you view, the approximate location derived from your IP address, your device type and browser. They do not receive the contents of your appointment enquiry or any health information.

You can limit this through your browser settings or your device’s advertising controls. Blocking these tools does not affect your ability to use the site or to book an appointment.

How long we keep it

Website enquiries are retained for as long as needed to deal with the enquiry and to maintain a record of your appointment. Medical records created during treatment are retained in line with applicable medical record keeping requirements.

Your rights

You can ask us what information we hold about you, ask for it to be corrected, or ask us to delete enquiry information that is not part of a medical record. Write to info@sreshtamultispecialityhospitals.com or speak to the front desk.

Security

This site is served over HTTPS. Enquiries reaching the hospital are handled by authorised staff only. No method of transmission over the internet is completely secure, so please do not send sensitive medical documents through the website form. Bring them with you or hand them to the front desk.

Contact

Questions about this policy can go to info@sreshtamultispecialityhospitals.com or +91 99988 86103. Our postal address is #23-72, Ashok Nagar Colony, Ramachandrapuram, BHEL, Sangareddy, Telangana 502032.